Intcomex Cloud, the leading Cloud solutions distributor in Latin America, is proud to introduce EMPOWER: Customer Intelligence, an innovative tool that will transform the way business is done. EMPOWER aims to offer our partners and allies a complete view of their business and customer behavior in order to optimize marketing and sales flows.
Among the benefits that EMPOWER offers are the ability to use business information to obtain relevant insights such as revenue, growth versus the market, transaction frequency, best-selling services, and churn. Additionally, EMPOWER also allows you to know about lost and upcoming renewals for Microsoft services, as well as receive intelligent recommendations based on the installed portfolio and what could be installed (AvePoint, Acronis, CISCO, DropSuite, Sophos and more), along with Microsoft service upgrades for each client.
Moreover, EMPOWER provides the opportunity to receive pre-qualified leads by Artificial Intelligence (AI), which not only allows understanding basic aspects but also provides knowledge about influencers and decision-maker.
Jonathan David Hernández, creator and leader of the EMPOWER project, comments: “Making data matter is one of the fundamental objectives of EMPOWER. How your business is doing compared to the market, finding multiple opportunities and recommendations on an existing customer base and more… EMPOWER adds a huge differentiator to the Distributor-Partner equation.”
Alisson Bernal, data scientist on the project, comments: “This is not the end, it is the beginning of a data utilization process that we hope will be a new spearhead in the future. We still have a lot to do, and we want our partners to be part of that construction.”
In summary, EMPOWER is a revolutionary tool that will enable our partners and allies to conduct business more effectively and efficiently. At Intcomex Cloud, we are committed to innovation and value-added for our customers, and EMPOWER is just one example of our constant commitment to excellence.
In 2023, Intcomex Cloud has launched the closed beta phase with a select group of partners. The company plans to give customers access during the second quarter of the year.
Intcomex is the leading platform for value-added solutions and technology products in Latin America and the Caribbean. The company offers and distributes a wide range of products, including computing equipment, components, peripherals, mobile devices, software, accessories, network products, security products, point-of-sale systems, and digital consumer electronics, as well as cloud services to more than 58,000 customers in 18 countries in the region.
Intcomex also offers a comprehensive service solution that includes channel and sales team training, technical service, warranty, financial services, and local inventory, with a regional infrastructure consisting of 15 subsidiaries and two distribution centers. Its headquarters are located in Miami, Florida. For more information, please visit the official website at the following link: https://cloud.intcomex.com