Improve customer experience and reduce costs with conversational voice bots.
Allow developers, integrators, and IT professionals to increase service bots with telephony participation channels.
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We clear up any doubts you have about Audiocodes solutions.
All you need in one unified solution
A Unified Communications environment from Voice over IP
Provides a multi–device platform that allows users to view the online statuses of their contacts, quickly and easily schedule meetings, and initiate conversations within applications.
The power to make and receive phone calls from a private telephone operator over the internet opens up a whole new world of communication and collaboration possibilities by integrating real–time communication services such as instant messaging, SMS, email, fax, and videoconferencing into a unified communication environment.
Provides integrated solutions, products, and services that simplify and accelerate voice implementations.
Through end–to–end voice elements, wide–spectrum services, and a better implementation experience.
It is suitable for all approved Microsoft unified communications platforms, whether on–premise, cloud, or hybrid.
For organizations with a unified communications strategy from Microsoft Teams, AudioCodes provides a fully managed service that includes:
Direct routing
connectivity
Microsoft Tenant
Management
User Lifecycle
Management
MACD: Move,
Add, Change.
- Integration between on–premises IT and legacy voice communications (PBX) systems, to ensure a seamless migration. It can be implemented as a cloud, on–premises, or hybrid model, depending on the strategy chosen by the customer.
- AudioCodes for Teams is ideal for budget planning. Additional devices such as conference phones, IP phones, and analog ports can be added under a pay–per–device monthly model.
- Available as a white–label managed service, AudioCodes for Microsoft Teams is the easy way to provide productivity and collaboration to your customer.
Products and services that allow you to plan your Microsoft Teams implementation with confidence.
• Direct routing for perfect connectivity with PSTN, SIP trunks and on-premises platforms
• Controlled migration from Skype for Business Server/Online
• Seamless adoption for native Teams IP phone users
• Extensive experience with Microsoft OCS, Lync and Skype for Business
Microsoft Teams Direct Routing allows service providers to offer their customers a reliable solution for SIP trunk connectivity, while allowing for coexistence with legacy on–premises platforms.
Don‘t touch the central Session Border Controller (SBC) of your client.
- Remove the risk by implementing dedicated Teams SBCs on the customer premises or in the service provider’s datacenter
- Do not interfere with other SIP trunk connections from other IP–PBXs
- Teams SBC acts as a buffer between Office 365, the customer, and the service provider core
- Configuration changes of the equipment/direct routing updates are isolated from the core platforms
The AudioCodes Session Border Controller (SBC) is Certified by Microsoft.
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