Services

Our services

Intcomex Cloud has the service that fits each of the stages of your business:

Pre-sale services

It has a team of engineers with extensive experience in the architecture of cloud solutions, trained in the best practices of the industry and focused on optimizing IT resources.

Professional services on demand

Our experts do it for you. Kick up your hour bags with managed services focused on infrastructure solutions such as monitoring, management, service configuration and alerts and advanced consulting, among others.

Implementation Services

Provision your solutions with Intcomex technical and specialized resources. Our engineers are certified in the cloud portfolio as: Office 365, Azure, SharePoint, Dynamics 365 and Skype for Business for comprehensive and cross implementations.

Onboarding

It is an initiative of Intcomex Cloud channels to help in the process of cloud enablement, which integrates strategies and resources for sales and digital marketing for a successful cloud business deployment in the market.

Implementation Services

Office 365

Office 365 Mail Account Activation

Automatic migration of mailboxes and data from any platform and is ideal for businesses of any size. MigrationWiz also supports migration of documents, public folders, files (PST, Google Vault, etc.), Azure SQL, Mass Storage.

Migration of mail accounts

Migration of some of the platform of the list, through connection to your current e-mail infrastructure. The selected items are migrated to the new contracted infrastructure. The service is deployed in the following stages:

Planning
Migration
Validation

Nota: Note: The Reseller / Partner / Client will activate the pre-migration user accounts.

Azure

Active Directory Configuration

Guarantee your end customers a successful deployment of their Active Directory, by having expert personnel performing this configuration. The basic configuration does not include any specific functional implementation.

Azure backup deployment

Through this service, our Azure experts configure the backup solution according to the previously evaluated customer needs. The service is paid for once at the start of the project.

SharePoint

Initial Setup

Our specialists perform the provisioning a “tenant” account in the Microsoft CSP portal for Sharepoint, as well as the basic configuration of the site. It does not include any specific functional implementation. We create the basic default template that comes with Sharepoint. The service is charged once at the start of the project.

EMS

Enterprise Mobility Security Deployment

With this service, we configure the EMS environment in basic form, so that your client can easily add and record mobile devices in your organization. It is charged once at the beginning of the project according to the number of licenses that integrate the solution.

Onboarding