WELCOME TO THE FUTURE
Learn about Microsoft’s new business experience for CSPs
The constant evolution of Microsoft’s CSP program is born from adapting to customers’ changing needs. Meet the New Commercial Experience (NCE) designed by Microsoft to support its Partners to strengthen their growth through more robust Revenues with less complexity in licensing.

Enjoy the new Microsoft per-user offering, which gives you and your customers a consistent, simplified, and flexible shopping experience.
Starting in January 2022, Microsoft offers the ability to take advantage of the New Business Per User Experience for Microsoft 365, Dynamics 365, Windows 365, and Power Platform.
Learn about Microsoft’s new business experience:
1 month
• Allows the customer to change the number of licenses from month to month
• 20% more expensive than an annual subscription
12 months
• Annual commitment
• Monthly invoicing, prepayment
36 months
• Allows the customer to set the price for 36 months
• Monthly or annual invoicing, payment in advance
Monthly subscription with a 20% increase in price. Flexibility of number of users and monthly cost
Pause: Customer’s consumption may be paused. There are three different scenarios:
• Partner continues to receive billing
• Can be reversed – Activate again
• Subscription goes to “Disabled” status
- Users do not have access to services or files
- Administrators can access the information until the end of the subscription
Cancellation: Subscription is immediately disabled
• Licenses cannot be decreased or canceled. Licenses can be increased and upgraded
• It cannot be reversed
• Partner receives a prorated refund within the first 7 days
• No refunds are delivered after 7 days
• Users do not have access to services or files
• Administrators can access data for 90 days
Self-renewal: There is the option to have it activated or not to do so. Available now for Monthly suscriptions.
• ON:
- Subscription renews at the end of the term
- Restart the 7-day cancellation period
• OFF:
- Subscription is NOT renewed at the end of the term
- Subscription enters “Disabled” status
Avoid multiple purchases of free trials and SMB offers from multiple partners
Between January and March 2022
It includes the following offers:
• 5% discount in annual subscription (Valid from January 2022 to the end of March 2022)
• 20% discount in monthly subscription, that is, the price increases will not be applied to the monthly subscription. (Valid from January 2022 to the end of June 2022)
Do you still have doubts about the New Commercial Experience and the benefits it brings to your business?
1 Under Microsoft’s new cancellation policies: Any order must be canceled on the same day (taking into account the UTC time zone) not to receive any charges. Any order canceled on day 2 to 7 of the subscription (based on UTC time zone) will receive a prorated charge, and no cancellations can be made after this window
Microsoft is introducing a promotion for customers moving to the New Business Experience starting in January 2022:
• 5% discount in annual subscription (Valid from January 2022 to the end of March 2022)
• 20% discount in monthly subscription, that is, the price increases will not be applied to the monthly subscription. (Valid from January 2022 to the end of June 2022)
2 To stay in line with Microsoft’s transition to Microsoft 365 and Dynamics 365, the following timelines will be implemented in the traditional CSP business: Microsoft will not allow any purchases of 365 legacies net new from March 2022. All new orders must be transacted on the NCE platform. We recommend that any subscription renewed from july 1, 2022, be transferred to the NCE platform at the time of renewal.
3 However, Traditional monthly subscriptions can be canceled and reordered in NCE at any time within your current contract.
• GA Begins
• New monthly offers (+20%)
• Cancellation policy (7 days)
• New invoice date for all partners
• New price list by country integrated via API
• Transition promotion begins
• Partners can place orders on both the traditional and new platforms
• Multi-geo add-ons
• Multi-year Microsoft 365 (3 years)
• Benefits of hybrid use for Microsoft 365
• Massive transitions from traditional model
• Transition promotion ends
• Incentives for transactions in the New Trading Experience only.
• The final date to transact on legacy is June 23. After this date, all remaining subscriptions must move to NCE
Take advantage of the New Trading Experience and enjoy the new flexibility, simplicity, and savings. Intcomex Cloud invites you to continue your growth and get the most out of your business.
For more information contact us at cloudsales@intcomex.com or if you prefer, leave us your details, and soon we will be in contact with you: