COMMUNICATION WITHOUT LIMITS
Connect your clients with the world

No matter where they are, your clients need to communicate with the world. Their employees, customers, suppliers are in different parts of the world, and communication does not wait. Intcomex Cloud offers you the answer for your clients to maintain the flow of communication:

Cloud Telephony Service
With IsMyConnect, companies of all segments and all sizes can find freedom in their communications with reliability, agility, and security.

Your clients will enjoy:

Mobility
With IsMyConnect Teams, users have a built-in phone extension in their Microsoft Teams. Available at all times.

Ease of mind
Being a cloud platform, IsMyConnect is permanently updated and offers online support service.

Confidence
The IsMyConnect Teams service is certified by Microsoft, and all communications operate encrypted.

Simplicity
IsMyConnect includes everything your customers need. No surprises.

Scalability
The IsMyConnect solution grows with your clients’ business and their needs.

Agility
IsMyConnect can be configured in 24 to 48 hours.

Learn about the two types of plans you can access:

Telephony over Microsoft Teams

Full telephony service using your client’s Microsoft Teams license. Facilitates decision-making and business control with traffic reports. Includes the capabilities of an enterprise PBX.

Your clients get::

  • Full-featured Cloud Switch
  • Interconnection with the public telephone network for incoming and outgoing calls:
    o Through your current switch
    o Using DIDs*
  • Extension number
  • Online and real-time reporting
  • Activation Service
  • Three hours of online training and remote support.

DIDs available in Mexico, Chile, Colombia, Peru, USA, Canada, Costa Rica, Panama, Guatemala, El Salvador, and the Dominican Republic.

Telephony over SIP devices

Full telephony service. Use your clients’ Endpoints or SIP software or the IsMyPeers Add-On. It allows the consultation of online reports and detailed metrics in real-time.

Your clients get:

  • Full-featured Cloud Switch
  • Interconnection with the public telephone network for incoming and outgoing calls:
    o Through your current switch
    o Using DIDs*
  • Online and real-time reports for incoming and outgoing calls
  • Extension number
  • Configuration of SIP phones of the client using a remote session.
  • Activate the service remotely
  • Three hours of online training and remote support

*DIDs available in Mexico, Chile, Colombia, Peru, USA, Canada, Costa Rica, Panama, Guatemala, El Salvador, and the Dominican Republic.

Complement the available IsMyConnect plans, with Add-Ons designed for your clients to get the most benefit:

Interconnection to the public telephone network through a SIP or IAX link with your clients’ current switch.

Allow your clients to decide the pace and percentage of migration to cloud telephony.

Connection to the public telephone network with DIDs (Direct Inward Dialing) Provides one phone number per Did.

Available in Mexico, Chile, Colombia, Peru, USA, Canada, Costa Rica, Panama, Guatemala, El Salvador, and the Dominican Republic.

It requires the Airtime Add-On for its operation.

Airtime Add-On to make and receive calls to any international destination. Airtime is required for Call Recording.

o $100, $500 and $1000 Packages
o No expiration date
o Customizable low balance notification
o Rates published on Intcomex Marketplace

SIP Phone via Software – SoftPhone for use with IsMyConnect SIP

o Allows you to make calls and conference calls
o Video calls
o Individual and group chat
o Desktop sharing
o The application is available in the Microsoft Marketplace.

Call Recording together with search, selection, listening, and rating of audios for quality control.

o Easy to use – Listen online or download
o Listening and download history stored for 12 months
o Customizable: It is up to the customer which plans have the recording service activated.

Contact Center features on Microsoft Teams.

o Agent or supervisor profile settings.
o Easy access to personalized information of your clients’ customers.
o Increased productivity with one-click calls
o Online call log information and customer interactions to streamline decision-making.

It receives calls in FAX format and converts them into digital form – email and vice versa. Requires the DID and Airtime Add-Ons.

o Charges are applied to the Airtime Add-On, which generates savings for your customers.
o Delivery confirmation via email
o Unlimited fax service

Allow you to be contacted by phone calls generated from your website free of charge via an HTTP link.

o Make it easy for your customers to contact you with a single click
o Facilitates personalized attention
o Scalable

Training service by specialists.

o Hourly payment
o Training for new employees
o Training to improve service
o Training on reports, cases, and characteristics of the service.

Deliver these solutions to your customers so that they communicate without limitations. Take advantage of the features that CallMyWay offers for your business:

Simplicity:
All-inclusive solution that allows you to speed up the sales, configuration, and support process.

Flexibility:
IsMyConnect adapts to the existing requirements and configurations of your customers.

Continuity:
Establishes and strengthens long-term relationships, thanks to the scalability and consumption of Airtime.

Recurring
revenue

Give freedom to your clients! With the IsMyConnect solution, they can meet their communication needs without discarding the significant investments they made in the past and enjoy the advantages and flexibility of a cloud telephony service.

Download detailed information about the available plans and their requirements

For more information about IsMyConnect

contact us at cloudsales@intcomex.com or leave us your contact information, and we will be in contact with you soon.






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