New Microsoft Partner Agreement

Dear valued partners,

As part of this new commerce experience, Microsoft is evolving its commerce platform to streamline the customer experience, enable partners to broaden their influence, and further help customers to digitally transform.

For this reason, the new Microsoft Partner Agreement was introduced on September 1, 2019 and provides Microsoft partners with a simplified, digitally accepted partner agreement framework.

The Microsoft Partner Agreement replaces the following existing agreements in the Cloud Solution Provider (CSP) program:

  • Microsoft Cloud Reseller Agreement (MCRA) for CSP Direct Bill partners
  • Microsoft Cloud Distributor Agreement (MCDA) for CSP Indirect Providers
  • Multi-tier terms
  • Indirect Reseller Terms

The new Microsoft Partner Agreement must be accepted by Indirect Resellers prior January 31, 2020, to ensure no disruption of your ability to create new customers or place new orders for existing customers in the CSP program.

After that date, the acceptance of the Microsoft Partner Agreement will be required for all partners in the CSP program. Partners who have not accepted the Microsoft Partner Agreement will not be able to place new orders and will be limited to managing existing subscriptions only.

If you are not onboarded to Partner Center, your company must complete the onboarding process prior to January 31, 2020. You will not be asked for any company or financial information besides company name and address, primary contact information, customer support information and MPN ID. Accepting the terms of the Microsoft Partner Agreement will be part of the onboarding process.

It is important to inform that the onboarding process includes business verification, which can take several days. Your company should start the process right away to avoid risk of last-minute blockers that may slow the onboarding and prevent acceptance of the Microsoft Partner Agreement prior to the enforcement deadline of January 31, 2020.